Job Details


Customer Services

Ref: CPW304 Salary: ££11 Per Hour Contract Type: Temp to PermLocation: Folkestone

Customer Service Assistant

£11.00 per hour DOE

We are currently recruiting for an experienced Customer Service Assistant to join a large growing business.

For this role you will need great communication skills as many of the people visiting the establishment are only able to speak little or no English. It is not essential that you are able to speak multiple languages but having good body language and a lot of patience would be ideal

Around 75% of this role will be administrative, the duties will include:

•          Producing tickets and invoices

•          Issuing transportation documentation

•          Allocating sales to the systems in order to generate invoices

•          Ability to prioritise your workload to be able to work in a fast-paced environment

The rest of this role will be based outside, duties for this will include:

•          Safe handling and offloading for purposes of examination

•          Marshalling of vehicles to maximise usage and ensure sufficient space available

•          Ensuring all designated areas are cleaned to the required standard

•          Good interpersonal skills to liaise with all customers, both internal and external


You will be required to work 8 & 12-hour shifts on a rota basis, Monday-Sunday, these will be a combination of days and nights so you will need to be flexible with your availability. You will also need to be able to deal with customer complaints. This role will be on a temporary-permanent basis.

Essential Requirements:

  • Good all-round administrative experience
  • The ability to think on your feet and deliver exceptional levels of customer services
  • Physical fitness as the role will involve lifting and shifting.
  • Due to location your own transport is required.

Please only apply if you fully match the skills and experience required. If you have not had contact from us within 72 hours of your application, due to receiving high volumes of applications, please assume that your application has been unsuccessful on this occasion.

Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on the RSFL website


Consultant Details

For further information on this opportunity please contact:

Claire Pitchford

Tel: 01303 220844


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