Job Details


Service Desk Administrator

Ref: HM7087 Salary: £Competitive Contract Type: PermanentLocation: Ashford

Great new permanent position for a Service Desk Administrator.

The Company:

This established company is somewhat unique and has 2 sides to their  business:  
Luxury/high end car restoration/repair and prestige car storage.

Also, an independent Mercedes Benz Specialist with impressive premises, this niche business addresses all aspects of the restoration and repair processes, all completed in-house, from mechanical, welding fabrication, bodywork, electrical and rebuilding vehicles.
Their business is extremely customer centric and delivering outstanding levels of customer service/customer care, is also at the heart of everything they do.

The Position/The Person:
The role is considered ideal for an individual with some experience working within the motor trade in one capacity or another, ie. you may have previously worked for a motor dealership in a similar capacity, on reception, as a weekend host or within the service desk area, so will have a general understanding of the motor trade as a whole.

However, applications are also invited from individuals with strong administrative and customer service/customer facing skills, but there must also be a genuine interest or passion for cars! 

The beauty with this position is no Saturdays!

The Service Desk Administrator will work closely with the Director of the business and within a small, friendly team.

You will be a key interface between clients, suppliers and the business as a whole including meeting and greeting, so we are looking for someone special, who is both personable and presentable with a welcoming personality, together with the necessary skills enabling you to run with this varied opportunity.

The role will include, but is not limited to:

•    Raising invoices using Zero software (this system can be taught)
•    Raising job cards and relevant paperwork
•    Organising the workshop diary
•    Day to day telephone and face to face enquiries
•    Data entry work onto Excel spreadsheets where accuracy and attention to detail is paramount
•    Monitoring and loading time sheet information on to the system
•    Ordering from specific suppliers under guidance
•    Liaising with suppliers
•    Basic cash flow
•    Ad hoc administrative duties

As the role develops, you will be able to embrace other related duties, but there is a real opportunity to make the job your own and become an integral member of the happy team.

A very attractive salary is available, largely depending on experience.
Hours of work: 8.30am – 5.30pm (30 minutes lunch) Monday to Friday only (no Saturdays)

If you would like to be considered for this position, please send an up to date CV (preferably as a Word document) aasap.

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Consultant Details

For further information on this opportunity please contact:

Heather Morgan

Tel: 01303 220844


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