Great new permanent position for a Service Desk Administrator.

The Company:
This established company is somewhat unique and has 2 sides to their  business: Luxury/high end car restoration/repair and prestige car storage.

An independent Mercedes Benz specialist and renowned member of the Mercedes Benz Club UK and therefore associated to Mercedes Benz of Germany, the business is also an approved Workshop in the Mercedes Benz Club UK main directory and has worked on 300SL W198 Gullwing and Roadster and currently on 190SL W121 and 230/250/280SL W113 Pagoda cars.

This niche business addresses all aspects of the restoration and repair processes, all completed in-house at their impressive premises, from mechanical, welding fabrication, bodywork, electrical and rebuilding vehicles.

Their business is extremely customer centric and delivering outstanding levels of customer service/customer care is also at the heart of everything they do, so we are looking for an experienced individual, with a mature approach, outstanding communication skills, who can confidently liaise with their often high net worth clients, on a day to day basis.

The Position/The Person:
The role is considered ideal for an individual with some experience working within the motor trade in one capacity or another, ie. you may have previously worked for a motor dealership in a similar capacity, on reception, as a weekend host or within the service desk area, so will have a general understanding of the motor trade as a whole.

However, applications are also invited from individuals with strong administrative and customer service/customer facing skills, but there must also be a genuine interest or passion for cars! 

The beauty with this position is no Saturdays!

The Service Desk Administrator will work closely with the Director of the business and within a small, friendly team.

You will be a key interface between clients, suppliers and the business as a whole including meeting and greeting, so we are looking for someone special, who is both personable and presentable with a welcoming personality, together with the necessary skills enabling you to run with this varied opportunity.

The role will include, but is not limited to:

•    Raising invoices using Zero software (this system can be taught)
•    Raising job cards and relevant paperwork
•    Organising the workshop diary
•    Day to day telephone and face to face enquiries
•    Data entry work onto Excel spreadsheets where accuracy and attention to detail is paramount
•    Monitoring and loading time sheet information on to the system
•    Ordering from specific suppliers under guidance
•    Liaising with suppliers
•    Basic cash flow
•    Ad hoc administrative duties

As the role develops, you will be able to embrace other related duties, but there is a real opportunity to make the job your own and become an integral member of the happy team.

Package:
A very attractive salary is available, largely depending on experience.
Hours of work: 8.30am – 5.30pm (30 minutes lunch) Monday to Friday only (no Saturdays)

If you would like to be considered for this position, please send an up to date CV (preferably as a Word document) aasap.

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