Supported Housing Office

Folkestone, Kent

£26,000 per annum
37.5 hours per week (rota basis, including evenings, weekends and Bank Holidays)
Permanent, Full-Time

About the Role

We are looking for a compassionate and motivated Supported Housing Officer to join our supported housing service in Folkestone.

This rewarding role involves supporting individuals experiencing homelessness to achieve greater independence, improve their wellbeing, and move towards sustainable housing solutions. You will work closely with residents to assess their needs, develop personalised support plans, and help them access the services, opportunities, and resources needed to achieve their goals.

You will also play an important role in creating a safe, positive, and supportive living environment, delivering activities and workshops that promote life skills, wellbeing, education, employment, and personal development.

Key Responsibilities

• Manage a caseload of residents and provide tailored support.
• Complete assessments and develop person-centred support plans.
• Support residents to access housing, healthcare, education, training, employment, and community services.
• Deliver practical life-skills sessions and wellbeing activities.
• Work collaboratively with external agencies and support providers.
• Assist residents in identifying and achieving move-on accommodation options.
• Maintain accurate records and case notes.
• Support the day-to-day operation of the accommodation service, including resident arrivals and departures.
• Promote safeguarding, health and safety, and service standards at all times.

About You

We are looking for someone who has:

Essential

• Experience completing assessments and developing support plans.
• Experience working in a support, housing, social care, or related environment.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Good IT skills, including Microsoft Office.
• The ability to manage a varied workload and prioritise effectively.
• A person-centred, empathetic, and professional approach.
• The ability to work independently and as part of a team.

Desirable

• Experience working within homelessness, supported housing, or housing support services.
• Knowledge of housing and homelessness legislation.
• Experience working with people with complex support needs.
• Experience using case management or client database systems.

What We Offer

• A rewarding opportunity to make a genuine difference in people's lives.
• Ongoing training and professional development.
• Supportive team environment.
• Opportunity to develop your career within the housing and support sector.

Additional Information

• Enhanced DBS check required.
• The role involves working a rota pattern, including evenings, weekends, and Bank Holidays.
• Salary: £26,000 per annum.

If you are passionate about helping people overcome barriers and achieve positive outcomes, we would love to hear from you.

Apply today with your CV and a covering statement outlining your suitability for the role.